The problem: one invented product claim can damage trust, tickets, and liability.
What you get: a Grok Bot template with Facts only, Product knowledge bank, and Draft before send — so support drafts stay verified and wait for your explicit send approval.
Who it is for: support engineers and small product-support teams (especially hardware / regulated products) who must not invent claims.
Limitations: No credentials, no product knowledge pack, no ongoing support in this price. Capabase gates the link after purchase; the underlying x.ai share link is public to anyone who has it.